Terms of Service

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Solid Hosting South Africa's Terms Of Service

Solid Hosting South Africa provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Solid Hosting South Africa are subject to the following terms of service: Solid Hosting South Africa reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material hosted by a customer infringing or allegedly infringing on the proprietary rights of a third party or Copyright infringement, Solid Hosting South Africa shall be the sole judge of what violates this Policy. Billing: At this time we bill monthly, quarterly, semi-annually, annually andbi-annually depending upon the plan. If our product are dysfunctional within your first 30 days we would be happy to provide you with a refund. (For some special offers, the money-back-guaranteed day will be varied; and Domain Name registration fee is non-refundable). We accept debit cards, credit cards, cheque cards and Bank Deposit and EFT. For web Hosting plans, we will setup your account. There are no contract or periods but for each successive period, your Account is expected to be renewed by you yourself. Late Payments: All accounts are billed according to the dates they were first activated on. If you will not pay for service renewal after the expiry date, your account will be suspended, and if you will not pay for service renewal after 40 days of account suspension, your account will be terminated. You will receive an email reminder regarding unpaid invoice. Princing: We may decide to change the price of any product at any suitable time depending on the prevailing circumstance.

Acceptable Use Policy

All services provided by Solid Hosting South Africa may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber shall not hold Solid Hosting South Africa and its employees liable for any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornographic materials are prohibited on all Solid Hosting South Africa servers. This includes sites that include sexually explicit or hardcore images and/or advertising. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury. Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Contents, Certain types of contents are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances. Banned Scripts: The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc. IRC egg drops Proxy servers Mail bombers, Anonymous mailers, IP spoofers, Port scanners Hivemail Telnet, or SSH Access Scripts, nph-proxy (and other scripts what operates like proxy), UBB (Ultimate Bulletin Board, all versions) lstmrge.cgi phpShell FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.

LIMITATION OF LIABILITY

Solid Hosting South Africa shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Solid Hosting South Africa servers going off-line or being unavailable for any reason whatsoever. Furthermore, Solid Hosting South Africa shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Solid Hosting South Africa servers. All damages shall be limited to the immediate termination of service. DISCLAIMER: Solid Hosting South Africa cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Solid Hosting South Africa holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. Solid Hosting reserve the right to remove/terminate any violating or offendng account without advanced notice for any reason without restitution as Solid Hosting South Africa sees fit. Solid Hosting will always respect and treat it's customers with respect and dignity, and also deserve the same on all her employees, and it will not condone in any form, any rude, arrogant, abusive or threatening behaviour, malicious or false claims by any customer or employee which seeks to destroy/tarnish it's company's reputation. Note: the products we offer are all digital/electronic products, product will be delivered to the client's registered email address we have on our records, and we do not meet clients in any way, meeting could be arranged if only we deem it fit, and we advise our clients to always provide active email addresses, check their inboxes, junk/spam folders for mails. Clients also advised to open a support ticket or send us email on any issue that needed answers. FURTHERMORE, Solid Hosting South Africa retains the right to change any or all of the above terms, policies, guidelines, and disclaimer without notification.